Terms & Conditions

Last updated: 24 February 2026
Business Name: Cover
Website: https://www.coverathletes.com
Contact: cover@coverathletes.com

1. Overview

These Terms & Conditions govern your use of the Cover website and the purchase of products from us.

By accessing our website or purchasing from Cover, you agree to these Terms.

Cover is a New Zealand business selling premium sports protection equipment.

2. Orders

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel an order if:

  • A product is unavailable
  • There is an error in pricing or product information
  • Fraud or unauthorised activity is suspected 

You will receive an order confirmation email once your order has been placed.

3. Pricing

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.

Prices may change at any time without notice. However, the price charged will be the price displayed at the time your order is confirmed.

Shipping costs (if applicable) will be shown at checkout.

4. Payment

Payment must be made at the time of purchase via our approved payment providers.

We do not store full credit card details.

5. Shipping & Delivery

We aim to dispatch orders promptly. Delivery timeframes are estimates only and may vary depending on location and courier services.

Cover is not liable for delays caused by third-party shipping providers.

Risk in the products passes to you upon delivery.

6. Returns & Exchanges

If you believe a product is faulty, please contact us at cover@coverathletes.com. Under the Consumer Guarantees Act 1993, you are entitled to a repair, replacement, or refund if a product is faulty or does not meet acceptable quality standards.

We may require proof of purchase. For change-of-mind returns, products must be unused and in original condition. Approval is at our discretion.

7. Product Use & Disclaimer

Cover products are designed to provide protective support during sporting activity. However, no protective equipment can eliminate the risk of injury.

You acknowledge that participation in sport carries inherent risks. Cover is not liable for injury resulting from misuse, improper fit, or failure to follow care instructions.

8. Intellectual Property

All content on this website including logos, product designs, text, images and branding is owned by or licensed to Cover.

You may not reproduce, distribute or use our content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect or consequential loss 

Nothing in these Terms limits your rights under New Zealand consumer law. 

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of New Zealand.

Any disputes will be subject to the jurisdiction of the New Zealand courts.

12. Changes

We may update these Terms & Conditions at any time. The latest version will always be available on our website.

Your protection is important to us.

Get in touch, so we can help.

Cover needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.